The August when I met the Beatles on their American tour in 1965.
A tale of two companies: One didn’t answer my emails sent to the contact@ email address they used on their web form and mailings. It took a month of complaining to their Twitter intern get a reply between cute photo posts. Even then, that boilerplate reply expressed zero concern, from a service company.
The second company also had a contact form. This was concerning a product with an international dealer network. Usual practice is that such an enquiry comes back with a “contact your local dealer” reply. When you buy on the Internet, the local dealer usually shows little interest in supporting you. (Also a huge mistake, as a minimal investment in support could lead to future business.) This second company broke with that common practice and answered my question quickly and directly.
The first company will never get my business or anyone else’s business via a recommendation from me. How is that constructive for them? The second company inspires me to mention their excellent service whenever I see a discussion.
It had to happen. December: It was raining and several degrees colder when I went out. Had to double back with a broken umbrella. Rain stopped later and it got warmer, as it sometimes does when you go home wet in the rain, usually just after you get home and changed.
Went back out a little later. It was pretty nice, and I was gifted by the universe with not one, but two random acts of kindness!
I was walking back from the fruit vendors and a bag with about 10 clementines broke sending the fruit scuttling in all directions on the sidewalk. Not one, but two lovely, smiling young women ran over and picked up the fruits I hadn't yet gotten to. Where were they when I was in my 20's? They're not as self-absorbed as we sometimes hear about. They asked if I was ok -- (do I look that old?) -- and went on their way.
As I was bending over to arrange the fruits in my backpack, another woman with a beautiful smile was offering me an extra bag she had! Should I be flying to Vegas with this luck, or what?
For the second time, I made chili for the boss's return. The first batch was made before I bought the less spicy smoked paprika. Unfortunately, I somehow mixed up the very hot seasoning with the not very hot one. So I put twice as much in :-)
Freezing this batch for another single night. It's a wonderful life.
I think this will become a thing. I've always used them, even with a pick, but now I feel an expression that depends a lot less on amps and conditions. Closer to the music. Especially the New Orleans grooves I'm messing with right now.